If you run a mileage log SaaS, chances are you’re constantly juggling between customer requests, your product roadmap, and limited development resources. One tool that can bring clarity—and get your users more invested in your product—is a feature voting system.

Here’s how and why you should implement it.

What Is a Feature Voting Tool?

A feature voting tool allows your users to submit, vote on, and comment on feature requests. Think of it as a public suggestion box, but smarter: the most requested features naturally bubble to the top, giving you a prioritized, real-time view of what your users actually want. These platforms often integrate with Intercom, Slack, and your product’s backend to keep things smooth.

Why Use Feature Voting for a Mileage Log SaaS?

1. You Learn What Really Matters

Mileage tracking customers—whether they’re fleet managers, freelancers, or accountants—have different needs. Some might want PDF exports, others a native mobile app, or tighter integrations with bookkeeping software.

A feature voting tool makes these needs visible without forcing you to guess.

2. Cuts Through the Noise

Support tickets and emails are messy. Feature voting organizes all feedback in one place, ranked by popularity. No more spreadsheets or Post-it notes on your monitor.

3. Customer Buy-In

When users can vote, they feel heard. It shows you’re listening—and that builds trust and loyalty. Even if you don’t build every request, the transparency goes a long way.

4. Data-Driven Roadmap

You don’t have to rely on gut instinct or your most vocal customer. You’ve got data from your actual user base. That’s hard to beat.

Best Practices for Mileage Log Products

Here’s how to make it work specifically for a mileage log SaaS:

✅ Group by Use Case

Segment requests into categories like:

• Reporting and exports

• Vehicle management

• Team features

• Tax authority compliance (e.g., Skatteverket, IRS)

This helps B2B users quickly find relevant topics.

✅ Make It Public (But Moderated)

Let users see what others have submitted and vote. But keep control: merge duplicates, clarify vague titles, and clean up spam.

✅ Communicate Back

When you build something that was requested, mark it as “Completed” and send a changelog. This feedback loop is gold.

✅ Balance Popularity and Strategy

Don’t just build what’s most upvoted. Weigh it against your business goals, technical effort, and long-term strategy.

Real-World Example: From Request to Launch

Let’s say multiple users request automatic trip detection via GPS. You see it gets 50+ votes in two weeks. Now you know:

• It’s not a one-off idea

• It justifies time spent on R&D

• You can validate willingness to pay (maybe put it in a higher plan)

That’s miles ahead of making product decisions in the dark.

Final Thoughts

Adding a feature voting tool to your mileage log SaaS doesn’t just help your product—it strengthens your relationship with users, creates a feedback loop, and gives you clarity in roadmap decisions. It’s a simple system that pays off fast.

If you’re building or scaling a mileage log product, make your users part of the process. Let them vote.